Time Warner Cable Kansas City Complaint
Reviewed by
Billing department
I canceled my services with Time Warner on 6/12/14 because I bought a house. I decided to go with U-Verse. My account was paid on time and didn%u2019t have a balance. On 7/19/14, I received a bill that I owed for 6/19-7/19. Of $233.86. I called 4 times trying to get them to correct their mistake. They said it was their fault and that the cancelation was not entered right and that everything is fixed now. On 08/19/14, I get a letter from a collections for Time Warner for $56.03. So, I called them. The collector and I called Time Warner and an hour later is fixed. I even had a credit $1.77. They were trying to charge me f or a service that I canceled, return the equipment, and no one was living there. I%u2019m sure they do this to a lot of people. They could have messed up my credit. They were trying to take money that was not owed to them. I%u2019m glad a switched cable to U-Verse!
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Review Rating: 1 out of 5
Reviewed By: idiscodiva
Company: Time Warner Cable Kansas City
Date Added: 10 years ago
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